Customer Service Jobs: Customer Support and Customer Care Openings in India
Voice, chat and email support jobs, in offices and from home, for freshers and experienced candidates.
Every company that sells something needs people to help its customers, which makes customer service jobs one of the largest hiring categories in India and one of the easiest to start with as a fresher. This page lists customer support and customer care openings from verified employers on AppsMyth first, then current customer service vacancies from our partner job board, with a guide to the roles, skills and work from home options.
Customer support jobs from verified employers
There are currently no vacancies.
Every listing here was reviewed by the AppsMyth team before it went live.
More customer service jobs in India
Current customer service and support openings across India from Careerjet. Results open on the source site.
Types of customer service jobs
Voice support (inbound calls)
Answer customer calls about orders, accounts or services. Common in BPOs and telecom, banking and e-commerce companies.
Chat and email support
Non-voice support through chat, email and social media. Good written English or a regional language is key.
Technical support
Help customers with software, internet or device problems. Suits graduates with basic tech knowledge.
Customer care executive
In-store or branch roles at banks, telecom stores and service centres.
Customer success
Guides business customers through using a product; common in SaaS companies.
Team leader / quality analyst
The next step after one to two years in support, coaching agents and checking call quality.
Skills employers look for
- Clear communication in English, Hindi or a regional language, depending on the process.
- Patience, listening and a calm way of handling complaints.
- Basic computer skills and typing speed for chat and email roles.
- Willingness to work rotational shifts, including nights for international process.
Work from home customer service jobs
Many companies now run customer support from home, especially chat, email and some voice processes. Genuine employers interview you, give you training, and usually ask for a laptop or desktop, a reliable broadband connection and a quiet space. They never ask you to pay for the job or for a kit.
Frequently asked questions
Can freshers get customer service jobs?
Yes. Customer support is one of the most common first jobs; most employers train freshers before they start.
What qualification do I need?
Many roles accept 12th pass candidates; others prefer graduates. Communication skills usually matter more than the degree.
Are there work from home customer support jobs?
Yes, mainly chat, email and some voice roles. Check each listing and never pay to get a job.
What is the difference between voice and non-voice process?
Voice process means handling phone calls; non-voice means chat, email or back-end work. See our telecaller and BPO jobs page for more.
Hiring customer support staff?
Post your customer service openings for free.